FleetMed Support - Launch!
- Liz Baugh

- Jan 9
- 4 min read

Get ready for something super exciting! After a full year of intense planning and meticulous preparation, we're thrilled to announce the launch of our all-encompassing medical support service — FleetMed Support!
Customised Maritime Medical Solutions
Whether you have a fleet of ships or a single vessel, managing medical operations can be daunting without dedicated support. This makes FleetMed Support a perfect solution for the cruise, expedition and superyacht sectors.
Our approach is simple: We take the burden of medical management off your shoulders, allowing you to focus on the bigger picture. With 24/7 support, we create a customized service level agreement for your fleet, ensuring that every detail is taken care of.
So what’s new and why haven’t we done this before?
Well, we're not a company that rushes into things. Instead, we take the time to thoroughly research and understand what's needed, ensuring we can deliver to the very high standards we set for ourselves and maintain those standards at all costs. Let's be honest, it's the continuous pursuit of excellence, the commitment to always improve, and the understanding that there's always more to learn that drives us forward each day. This means we are now ready to launch what we believe is a truly great portfolio of customisable services.
So, how could this look for your company?
Working with us is straightforward and hassle-free. We start by listening carefully to your specific requirements so that we can thoroughly understand your needs, and discuss your current gaps. Once we have a clear picture, we craft a tailored plan to deliver the precise services you require.
Our process is marked by clear and concise communication at every step. We believe in total transparency, ensuring that you are kept in the loop throughout the entire process.
We pride ourselves on our efficiency and dedication. Once the plan is in place, our experienced team gets to work, executing the agreed-upon services with precision and care. Our goal is to deliver exceptional results without any drama, making your experience as smooth and stress-free as possible.
Customised Maritime Medical Solutions
You can pick and choose your services and then customise as much as you need.
Fleet MedSupport: Providing comprehensive support for onboard medical teams, ensuring the effective daily management of vessel medical centres. This includes a 24/7 clinical response team providing decision-making support, case management options, valuable second opinions for doctors, support for Captains, and assistance to the Designated Person Ashore during emergency medical evacuations. Provision of Medical Administrative Orders, infectious disease management plans, and access to an online resource library.
Medical Staff Selection: Assistance in selecting and interviewing medical staff.
New Joiner Support: Structured induction training provided both before and after joining.
Pharmaceutical and Biomedical Equipment Management: Providing oversight and guidance on pharmaceutical orders, maintaining inventory through usage monitoring, and minimising wastage. Arranging annual certification and calibration services.
Risk Mitigation through Regular Crew Screening: Implementing consistent health screenings for crew members significantly reduces the incidence of sickness and lowers Protection & Indemnity (P&I) insurance claims. By proactively identifying and addressing health issues, we ensure a healthier workforce, minimise disruptions, and enhance overall operational efficiency. This comprehensive approach to crew health management fosters a safer and more productive working environment on board.
Crisis Management Support: Providing remote assistance for managing crises, including pandemic outbreaks and other medical emergencies.
Occupational Health and Medico-Legal Consultation: Providing consultation and advice on crew-related medical issues and legal cases.
Passenger Health Assessments: Comprehensive evaluations conducted to ensure passengers meet company standards before embarking on their voyage. This service includes health screenings and the review of medical histories to identify and manage potential health risks. Our goal is to safeguard the well-being of passengers and promote a healthy onboard environment whilst protecting the company from unnecessary diversions due to medical emergencies.
Regular Ship Visits and Dry Dock Services: Conducting thorough audits of the medical center, including assessments of facilities, regulatory compliance, formularies, logs, and policies, as well as interviews with medical and other key staff onboard. Additionally, we identify, organise, and implement dry dock services to ensure that the medical center is fully operational and compliant with all necessary standards. Our goal is to maintain the highest level of care and readiness in all medical facilities on board.
Medical Protocol and Regulatory Support: Providing guidance on port health regulatory standards and monitoring compliance with guidelines from major health authorities, including CDC, EU Healthy Gateways, EU Shipsan, ACEP, MCGA, and UKHSA.
Patient Care Management: Expert case management for crew medical repatriations, focusing on evaluating care, reviewing treatment quotes, and maintaining logs for insurance claims.
New Build Setup: Providing expert assistance in commissioning medical centers on new vessels, ensuring the proper setup of medical equipment, and delivering thorough training to onboard medical personnel. Our support ensures that all medical facilities are fully operational, compliant with regulatory standards, and staffed by well-trained professionals, ready to handle any medical situations that may arise.
Are you interested?
Contact us now to find out more. We would be delighted to chat with you and learn as much as we can about your requirements in our free 30 minute discovery call.





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