Custom Maritime Medical Solutions for Expedition Cruise Ships and Superyachts
Whether you operate a single vessel or a growing fleet, the complexities of maritime medical compliance, logistics, and risk management can add significant operational pressure, even for the most experienced teams.
FleetMed Support is your dedicated solution, designed to remove the uncertainty from shipboard healthcare and place it firmly in expert hands.
We offer more than just guidance—we deliver continuous clinical oversight, practical support, and a responsive medical partnership tailored to your operational context. From inventory control to controlled drug governance, from real-time advice to crew health assurance, we handle the details that keep you audit-ready and operationally secure.
This isn’t an off-the-shelf solution. It’s a highly responsive service—engineered to protect your crew, support your master, and give you the confidence that your medical obligations are being met to the highest standard.
SERVICE LEVELS
FleetMed Essential - Membership
A compliance-focused annual review designed to identify regulatory gaps and minimise operational risk across medical inventory management.
Includes a 1-hour online session with our medical compliance advisor to review findings, address queries, and provide tailored recommendations.
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Verifies alignment with flag state and International Safety Management (ISM) medical requirements
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Benchmarks inventory against vessel activity, crew profile, and operating environment
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Supports readiness for inspections, audits, and emergency response scenarios
Also includes:
24/7 Unlimited Telemedical Support
FleetMed Advanced – Membership
Medical support and compliance oversight for vessels operating without onboard medical staff – ensuring crew and guest safety, and meeting regulatory standards.
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24/7 Unlimited Telemedical Support
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Operational Support (UK Office Hours)
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Quarterly Inventory Review & Resupply Support
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Medical Documentation Suite – a complete set of vessel specific medical forms to streamline record keeping and ensure compliance onboard
FleetMed Total Care – Membership
Unrestricted access to a fully integrated medical support service – covering every aspect of onboard care, compliance, and shoreside coordination.
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24/7 Unlimited Telemedical Support
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24/7 Operational Support for onboard and shoreside management teams
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Electronic Medical Records System with incorporated inventory management
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Medical facility management services, including a comprehensive suite of Standard Operating Procedures that are implemented, reviewed, and updated quarterly
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Planned maintenance and control system, with active monitoring and fully auditable records to support operational accountability
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Public Health support
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Crew health services onboard and ashore, including case management
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Guest health services onboard
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Flexible access to supplementary services
FleetMed Support Services
24/7 TELEMEDICINE SERVICE
Immediate access to experienced medical professionals, anytime, anywhere. 24/7 telemedicine service provides clinical guidance for illness, injury, and medical decision-making at sea or in remote locations.
INVENTORY MANAGEMENT
We take full oversight of your onboard medical inventory—monitoring stock levels, managing resupply schedules, and maintaining documentation to ensure seamless compliance. Our system supports both day-to-day operations and critical incident readiness.
CASE MANAGEMENT ASHORE
Our case management service ensures that repatriated crew receive appropriate, timely, and well-coordinated care ashore. We handle clinical follow-up, documentation, and progress monitoring—helping you meet your duty of care obligations and support safe return-to-duty decisions.
MEDICAL TEAM SUPPORT
We offer structured clinical oversight and decision-making support to onboard personnel, helping them navigate medical protocols, documentation standards, and regulatory compliance. Our goal: safer outcomes, confident teams, and consistent standards across your fleet.
CRISIS MANAGEMENT
Our crisis management service provides strategic guidance and clinical leadership during high-impact events affecting crew health and vessel operations. We support operators with response planning, communication protocols, regulatory compliance, and real-time decision-making—helping safeguard crew welfare and business continuity under extreme conditions.
OCCUPATIONAL HEALTH SERVICES
We support the early identification and mitigation of health risks through targeted screening, surveillance, and clinical review. Our approach helps reduce downtime, prevent incidents, and promote a safer, healthier working environment onboard.
ENVIRONMENTAL HEALTH SERVICES
We offer a comprehensive suite of environmental health services tailored for maritime and remote operations, including Legionella risk assessments, potable water testing, and onboard hygiene evaluations. Our approach supports regulatory compliance and ensures safe living conditions for crew and passengers.
PUBLIC HEALTH SERVICES
We provide evidence-based public health support tailored to the unique challenges of life at sea. Our services include outbreak prevention and response, hygiene audits, communicable disease control, vaccination planning, and environmental monitoring.