FleetMed Support
Custom Maritime Medical Solutions for Expedition and Cruise Ships
Whether you operate a single vessel or a growing fleet, the complexities of maritime medical compliance, logistics, and risk management can add significant operational pressure, even for the most experienced teams.
FleetMed Support is your dedicated solution, designed to remove the uncertainty from shipboard healthcare and place it firmly in expert hands.
We offer more than just guidance—we deliver continuous clinical oversight, practical support, and a responsive medical partnership tailored to your operational context. From inventory control to controlled drug governance, from real-time advice to crew health assurance, we handle the details that keep you audit-ready and operationally secure.
This isn’t an off-the-shelf solution. It’s a highly responsive service—engineered to protect your crew, support your master, and give you the confidence that your medical obligations are being met to the highest standard.
✔️ 24/7 access to experienced maritime medical professionals.
✔️ Customised service level agreements built around your vessels.
✔️ Proactive compliance management aligned with flag state and international standards.
✔️ Total visibility and peace of mind, no matter where in the world your ship is.
MEMBERSHIP OPTIONS
FleetMed Basic - Membership
A compliance-focused annual review designed to identify regulatory gaps and minimise operational risk across medical inventory management.
Includes a 1-hour online session with our medical compliance advisor to review findings, address queries, and provide tailored recommendations.
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Verifies alignment with flag state and International Safety Management (ISM) medical requirements
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Benchmarks inventory against vessel activity, crew profile, and operating environment
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Supports readiness for inspections, audits, and emergency response scenarios
Also includes:
24/7 Unlimited Telemedical Support
FleetMed Essential – Membership
Medical support and compliance oversight for vessels operating without onboard medical staff – ensuring crew and guest safety, and meeting regulatory standards.
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24/7 Unlimited Telemedical Support
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Operational Support (UK Office Hours)
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Quarterly Inventory Review & Resupply Support
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Medical Documentation Suite – a complete set of vessel specific medical forms to streamline record keeping and ensure compliance onboard
FleetMed Total Care – Membership
Unrestricted access to a fully integrated medical support service – covering every aspect of onboard care, compliance, and shoreside coordination.
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24/7 Unlimited Telemedical Support
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24/7 Operational Support for onboard and shoreside management teams
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Electronic Medical Records System with incorporated inventory management
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Medical facility management services, including a comprehensive suite of Standard Operating Procedures that are implemented, reviewed, and updated quarterly
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Planned maintenance and control system, with active monitoring and fully auditable records to support operational accountability
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Public Health support
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Crew health services onboard and ashore, including case management
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Guest health services onboard
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Flexible access to supplementary services