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Basic Healthcare Knowledge - Don’t Waste a Ribeye on a 
Black Eye!

We’ve all heard about the current crisis being faced by the Ambulance service, and the wider NHS. Calls to the 999 service are at an all time high and currently exceeding the levels normally experienced during winter pressures. Frontline staff are naturally concerned that if this is happening in summer months, what will the state of play be like in the winter?

Rachel is one of our instructors and works full time as a Paramedic. Having worked right through the Pandemic, she told us that work is ‘relentless’ at the moment. Shifts rarely finish on time which means that staff are working more than 12 hours regularly. The one 45 minute break staff are entitled to is often late, sometimes over 8 hours into the shift or sometimes not at all. Ambulance and hospital staff are exhausted mentally, physically and emotionally due to the demands of the Pandemic and there doesn’t seem to be any quick solution to the problem.

It’s widely acknowledged that our healthcare system was at breaking point long before COVID-19 arrived on our shores. Currently, hospitals are seeing an increase in chronic (long-term) health issues presenting at Accident and Emergency departments. The problem is that A&E is not the right place for these illnesses to be managed.

Part of the problem is that many GPs are still not conducting face to face appointments. While a multitude of issues can be well managed over the phone or by video call, lots of patients, particularly the elderly who have complex health needs, either can’t access this service or don’t trust it. So they don’t get the help to manage complex, chronic issues, which over time will turn into critical issues. It has also reduced routine health monitoring which is so important in picking up the early signs of trouble.

Rachel has noticed that there is a distinct lack of ability and knowledge to manage very basic first aid needs at home. The younger generation don’t seem to have had this knowledge passed down to them and the older generation seem to have either forgotten, or become too anxious to cope.

So, here’s our guide to basic healthcare at home. Simple things that you should know in order to stay safe and manage issues yourself, hopefully without needing to call for an ambulance or go to A&E. You might be interested (or shocked!) to hear that all of these suggestions are based on real situations that Rachel has been called out to recently.

  1. If you are prescribed medication, take it - especially antibiotics where you must take the full course. If you need to change your medication or think it doesn’t suit you, speak to your GP surgery. Paramedics can’t advise on, prescribe or change medications.
  2. If you start a new medication, read the information leaflet. Any common or uncommon side effects will be listed and if you’re worried about a side effect, speak to your GP or whoever prescribed it straight away.
  3. Paracetamol is a wonder drug. How it works is not fully understood but it’s a great starting point to reduce pain and bring a temperature down. But, there’s no point saying it doesn’t work if you haven’t taken it! All medical professionals will expect you to have tried to manage pain yourself before calling 999. The normal dose for anyone over 49kg (7.5 stones) is 1 gram (2 tablets) so make sure you take the right dose for your weight otherwise you won’t get the desired effect.
  4. Ibuprofen is also good to help control a temperature. Plus, you can alternate taking Paracetamol and Ibuprofen and spread out the doses, as they work in different ways.
  5. If someone is shivering, they may be too cold but they may also be too hot, even if they tell you they feel cold. It’s common to see patients with a high temperature bundled up in layer upon layer which is not good for them. So, if someone is shivering, take their temperature to establish the facts. If they’re too cold, warm them up, if they’re too hot, cool them down. A normal temperature would be between 36.5 - 37.4 degrees celsius. A fever is classed as over 38 degrees celsius. If you want to buy a thermometer for home use, we recommend the Braun Tympanic thermometers, but remember to buy the plastic caps too!
  6. If you vomit, you will be short of breath during, and for a short time after vomiting. This is normal. If you can, check whether there is any blood in the vomit, and whether it’s bright or dark blood. 
  7. Don’t worry about eating to begin with, normally healthy humans can go for some time, even days, without food, but it’s important to drink plenty of water. Even if you vomit it back up, it will be doing some good. In time, start eating small amounts of bland food (e.g. dry toast, biscuits etc) and avoid dairy, citrus or anything spicy. 
  8. Most people will suffer from 24-48 hour stomach bugs with diarrhoea and or vomiting several times in their life. This is normal. The time to worry is if it lasts longer than 24-48 hours, or if the patient is very young or very old and therefore at greater risk of dehydration. Over the counter remedies such as Dioralyte are great to aid rehydration and replace lost minerals.
  9. Also vomit related…! One trip to the bathroom equates to one episode of vomiting. Everyone retches several times during an episode of vomiting. Telling a medical professional you’ve vomited 10 times in the last hour, if you’ve only actually experienced one episode is incorrect. 
  10. If you have a headache that’s developed gradually, consider what you’ve been doing all day. A common cause of headaches (or a dry mouth) is dehydration. Most of us don’t drink enough water on a regular basis. Elderly people often don’t drink enough because they’re worried about getting to the toilet and children can forget to drink. We should be drinking at least 2 litres of water per day but in hot weather, or if we’re more active than normal it should be more. 
  11. If something is bleeding, you should put direct pressure on the wound to stop the bleeding. Get a bandage or dressing if you have one, or improvise with something handy, slap the dressing over the wound and apply pressure for 10-20 mins. If the blood is bright red and pumping/pulsating out, seek help immediately and keep pressure on it constantly. If it’s dark red and running/oozing out, keep the pressure on and seek help if it’s still bleeding after 20-30 minutes. If the wound is long or big, you may need help to apply pressure. If it’s small, like the hole created by a ruptured varicose vein, all you need is a bit of gauze and stick your thumb on it!
  12. To stop a nosebleed, sit leaning slightly forwards and pinch the nose on both sides, just under the bony bit. Don’t walk around dabbing the end of your nose with a tissue, it just makes it look like a massacre! Keep this pressure on for 20 minutes. Release slowly. If it’s still bleeding, repeat the pinching for another 20 minutes. If it’s still going then, you might need to make your way to A&E or a Walk In centre. An ice pack/bag of frozen peas wrapped in a tea towel & placed on the back of the neck can help. 
  13. If you’re taking blood thinners, you might need to seek help for something that’s bleeding sooner rather than later. 
  14. Don’t waste a Ribeye on a black eye! For most bruising, strains and sprains, ice is the answer. You can keep an ice pack in the freezer for this kind of thing, or just use a bag of frozen peas. (Other veg can be used but take it from me, chips and sprouts just aren’t quite as comfortable!!). Wrap the pack/peas in a tea towel and hold onto the injured area for 20 mins.
  15. If you’re coughing up rubbish, sit up, it will help you to breathe. If you lie down, all the yukky, mucousy stuff in your lungs spreads out and makes it harder to breathe. If you sit up, or prop yourself up on a few pillows to sleep, gravity does its thing and the mucous drains down, making it easier to breathe.
  16. If you suffer a burn or scald, run cold water over the area for 20 minutes immediately. It’s important to cool the skin as soon as possible. Take pain relief such as Paracetamol. DO NOT put butter, tea tree, nappy cream or anything else on the burn as it will just have to be scraped off later. Just cool it and cover it with loose cling film and a light dressing to keep the cling film in place. If you can see blackened skin, white skin, or if the burn is larger than the palm of the person’s hand (their palm, not yours), or it’s on their face, throat, hands, feet, genitals or perineum, then they do need to go to hospital. (The exception to running a burn under water would be certain chemical burns where they might react with water.)
  17. Be clear on your anatomy! Your chest is the part of you encased by your ribs. If you have a pain in the soft squishy bit at the front, below your sternum, it’s your stomach or abdomen. If you have chest pain, particularly on the Left side, or if it radiates to your arm, back or jaw, please call 999. 
  18. Anxiety and panic attacks. If you suffer from these, speak to your GP. They will be able to prescribe suitable medication if appropriate, and/or refer you to a support service. You might feel like you’re going to die if you’re suffering from a panic attack, but you’re not. The first step is to recognise it. Then control your breathing… breathe in for 4 seconds, hold your breath for 4 seconds, breathe out for 4 seconds and hold it for 4 seconds. Relax and drop your shoulders when you exhale so your ribs can swing normally. Have a drink. Talk to someone. There are tons of useful Apps available with breathing exercises and other ways to control anxiety. 
  19. Use your pharmacist! This is a fantastic resource, much under-valued in the UK. Pharmacists can advise on a range of minor illnesses and ailments, and some can prescribe for certain issues. For instance, insect bites that you’ve scratched and have become infected would be far better treated by a pharmacist straight away than an Ambulance that you might have to wait several hours for! 
  20. And finally… if someone is unconscious and stops breathing, you need to start ‘hands-only CPR’. Cover their mouth and nose with a cloth, put your hands in the middle of their chest and push hard. If there is a defibrillator nearby, open it up and it will tell you exactly what to do. We simply can’t stress the importance of bystander CPR too much - it saves lives. In the few minutes until the Ambulance arrives you must act, the chance of survival decreases by 10% every minute. 

We hope you’ve enjoyed reading these 20 top tips to everyday health and well being, and picked up some new pointers along the way. As we said at the start, the blog has been prompted by real calls to the Ambulance Service, when the issue could maybe have been dealt with easily at home with a little education and knowledge about what’s normal. 

Of course, if you’re interested in learning more, pop over to our website or contact us to find out about the medical training we can provide ashore or onboard. 


by Rachel Smith 08 May, 2024
At Red Square Medical, we’re keen to support those who have a passion for maritime medicine. While we can’t provide placements for everyone, occasionally a request pops up at just the right time and we can provide some experience and insight into our unique and specialised world. Last year we were contacted by Jordan Lin, a medical student with a love of the ocean. This is his story… When I was a boy, my dad and I used to go fishing with a local fisherman off the Norfolk coast. I absolutely loved being on the sea and so for quite a long time, I wanted to be a fisherman. When I got a bit older I kind of forgot about this and think I may have been slightly put off by watching the TV series ‘World’s Deadliest Catch’! But I have always loved being on the water and spent a lot of time sailing dinghies; I was also a swimming teacher for children back in high school and college. Later, I decided to study medicine and I’m now a final year medical student at the University of Bristol where I completed an intercalated degree; a Masters in Health Sciences Research. I’m now looking forward to starting work as a qualified Doctor in August. Though having spent 6 years training, my next 2 years will be spent working for the required two foundation training years that must be completed before being able to work independently as a Doctor in the UK. At university, I joined the VITA network which is a group dedicated to developing a health and public health approach at the heart of any response to human trafficking and exploitation. I became the blog coordinator for the organisation and you can read the blogs, including those that I have written, here: https://vita-network.com/blog/ In my spare time, I have been involved with the Bristol University Hot Air Ballooning Society and trained through the society to get my Balloon pilots licence. So, I often spend weekends during the summer flying in a leisurely fashion over Bristol and the surrounding area!
by Rachel Smith 24 Apr, 2024
At Red Square Medical, we’re fascinated by the learning process - it’s key to our business after all. But we often wonder what happens when our students leave the classroom. Do they remember what they’ve learnt? What if they’re faced with a real emergency, will they know what to do? Is there a lightbulb moment when it all clicks into place? Skill fade is a very real issue, as we wrote about in this blog , and we know that setting up drills and practice scenarios when you’re back in your environment, with your kit and crew, can make a massive difference. It’s great to get some feedback from our students too. Last year, we received photos from the Southern Ocean from a solo round the world sailor who was able to successfully steri-strip a cut eyebrow closed. Or the Captain who recognised a heart attack in a crew member because they looked just like the guy he saw in the video on one of our courses.
by Rachel Smith 03 Apr, 2024
You might wonder about the title of this month’s guest blog, as Worse Things Happen at Sea is also the name of our monthly newsletter. But this month, we’re delighted to introduce Andrew Edwards as our Guest Blogger, and we felt his amazing story about life at sea really deserved a dramatic headline… Dysentery... In the summer of 1966, I was a cadet on a cargo ship that loaded in the UK for 9 ports in West, South and East Africa. Our first port of call was Luanda, the capital of Angola – which was then a colony of Portugal. Next, 300 miles down the coast we called in to Lobito – also in Angola. In Lobito two of the ship's company contracted dysentery; myself and a big Irishman called Reg. The shoreside Doctor we saw simply diagnosed the condition (amoebic dysentery) and said, ‘sorry but I have no antibiotics for this!’. Thankfully the ship’s purser stood our corner and demanded that the Doctor find some. The following day the antibiotics were flown in from the Belgian Congo. The Doctor gave us no advice as to how to deal with the condition, not a word about how contagious it was, not a word as to the importance of thoroughly washing our hands and maintaining scrupulous personal hygiene. Thankfully both Reg and I were quartered just a short sprint from the heads, and we were left to get on with it by our shipmates. It took about a week to get over the dysentery, by which time I had lost several stone in weight and was as weak as a kitten. By the time we arrived in Walvis Bay, South West Africa (now known as Namibia), a further 1000 miles south, I was just about fit enough to play football for the ship against a local team. Their football ground had a main road going right through the middle of it which made for some challenging moments, but they still beat us comfortably and they were playing in bare feet!
by Rachel Smith 20 Mar, 2024
As it’s Easter, we thought that it would be a very appropriate time, what with all that chocolate around, to take a closer look at the subject of Diabetes and why it’s such a huge problem in the UK and across the world. The Easter Bunny always looks so cute and cuddly, but is he a diabetes case waiting to happen? Or does his diet of grass and all that hopping around for the rest of the year make an important difference? According to the WHO, diabetes is a chronic, metabolic disease which is characterised by elevated levels of blood glucose (or blood sugar). Over time, this leads to serious damage to the heart, blood vessels, eyes, kidneys and nerves. The most common is type 2 diabetes, and it usually develops with a late onset in adults. It occurs when the body becomes resistant to insulin or doesn't make enough insulin. Worryingly, in the past 3 decades the prevalence of type 2 diabetes has risen dramatically in countries of all income levels and is closely linked to obesity, poor diet, and an unhealthy lifestyle. Symptoms for type 2 diabetes are generally similar to those of type 1 diabetes (need to urinate often, thirst, constant hunger, weight loss, vision changes and fatigue), but are often less marked. As a result, the disease may be diagnosed several years after onset, after complications have already arisen. For this reason, it is important to be aware of risk factors. Effective approaches are available to prevent type 2 diabetes and to prevent the complications and premature death that can result from all types of diabetes. These include policies and practices across whole populations and within specific settings (school, home, workplace) that contribute to good health for everyone, regardless of whether they have diabetes, such as exercising regularly, eating healthily, avoiding smoking, and controlling blood pressure and lipids. Type 1 diabetes, once known as juvenile diabetes or insulin-dependent diabetes, is a chronic condition in which the pancreas produces little or no insulin by itself. Normal onset is in younger people, but can also be in adults. Symptoms of type 1 diabetes include the need to urinate often, thirst, constant hunger, weight loss, vision changes and fatigue. These symptoms may occur suddenly. Type 1 diabetes cannot currently be prevented. It’s thought to be caused by an autoimmune reaction which destroys the cells in the pancreas that make insulin. It can also be caused by genetics, viruses, trauma, tumours, removal of the pancreas or other damage to the pancreas. About 422 million people worldwide have diabetes, the majority living in low-and middle-income countries, and 1.5 million deaths are directly attributed to diabetes each year. But the number of cases and the prevalence of diabetes have been steadily increasing over the past few decades. The starting point for living well with type one or type 2 diabetes is an early diagnosis – the longer a person lives with undiagnosed and untreated diabetes, the worse their health outcomes are likely to be. Easy access to basic diagnostics, such as blood glucose testing, should therefore be available in primary health care settings. Patients will need periodic specialist assessment or treatment for complications. A series of cost-effective interventions can improve patient outcomes, regardless of what type of diabetes they may have. These interventions include blood glucose control through a combination of diet, physical activity and, if necessary, medication; control of blood pressure and lipids to reduce cardiovascular risk and other complications; and regular screening for damage to the eyes, kidneys and feet to facilitate early treatment.
by Rachel Smith 21 Feb, 2024
Well, we’ve made it to February! How are your goals for the year going so far? As you’ll know, we do love a bit of goal setting at Red Square Medical HQ. But, we also understand the importance of Reflective Practice too. Especially in relation to setting goals. Want to know more? Please read on…
by Rachel Smith 07 Feb, 2024
Today we start the first in a series of blogs in conjunction with our friends at the Maritime Skills Academy, and kicking it all off is a Guest Blog from MSAs Head of Training, Sam Kelly. Sam is 37 and lives in southeast Kent, in the quaint seaside town of Deal with with his wife, two children and a ‘Golden Doodle’ called Pringle. He has lived in the area ever since his father, a serving Royal Marine at the Deal Depot, and mother decided this was the place to raise their family. And it is, quite frankly, an excellent place to live. Here is his story… I’m the Head of Training for the Maritime Skills Academy, based in our head office in Dover. I oversee a team of Maritime Safety Instructors who deliver all STCW training for seafarers. Outside the Dover base, we have MSA Gibraltar. This location is operated in partnership with the University of Gibraltar and delivers Basic Safety Training and most recently Operational Firefighting, We are actually in the process of building a state-of-the-art Fire Training Module on ‘the Rock’.
by Rachel Smith 17 Jan, 2024
So Christmas seems like years ago, and we’re all well into the New Year now. Did you make any resolutions? Some love to, some don’t. At Red Square Medical HQ, we love a goal or two and think the turn of the years can be a good prompt to make some positive changes. But, it’s well known that New Year resolutions don’t last. Forbes magazine tells us that 21% don’t make their resolution stick for even a month. While 34% state that it lasted for between one and three months. Is that a failure though? Or could it be all it takes to make some small changes that have a lasting impact? We thought it would be good to take a closer look at one of the most popular resolutions… Dry January! Now, let’s get one thing straight, the Red Square Medical team are not averse to a tipple or two! But as medics, we’re very aware of the short and long term benefits of giving our livers a little breather every so often. Of course, everyone responds differently to stopping drinking for a month, so the timeline below is just a guide. But it might help you to decide whether it’s a good idea to give the booze a break for a while, or work towards reducing your intake - we know it’s easy for it to creep up over time!
by Rachel Smith 03 Jan, 2024
What I miss most about the Ambulance Service… It’s been 12 months since I left the Ambulance service after 8 years of working frontline, and to be honest it’s flown by. A few weeks ago the team at Red Square Medical HQ were chatting about how life has changed in that time and what, if anything, I was missing from my former life! The list might just surprise you… Most of all, I miss my old colleagues and I definitely miss the patient contact. And driving on blue lights… that was one of the best parts of the job! Working in the ambulance service with regular partners who you get on well with really does create friendships for life. Or even doing a tricky job with someone you don’t know well provides a common bond forever. Every day you’re facing stressful situations and sometimes split second, life changing decisions. You rely on each other totally and make sure you keep each other safe in some difficult and challenging situations. I worked with 3 very different partners most of the time for my last few years and I miss them all. Happily though, I have some great new colleagues at Red Square Medical and Outreach Rescue, the other company that I work for.
by Rachel Smith 03 Jan, 2024
I was born in a tiny village in Northamptonshire but had a fairly nomadic childhood, eventually settling in the industrial town of St Helens in the north west. As a child I was horse mad, so boats never got a look in. Apparently ‘horse’ was the first word I said and despite the fact that we could never afford a horse, my dream was always to ride and work with horses. It’s perhaps an early indication of my goal-oriented side that I got a Saturday job as soon as I could. At the age of 13, I’d cycle a 12 mile round trip, twice a day, just to go and ‘muck out’ at a local farm where they bred Welsh ponies and Arab horses! There wasn’t even any riding. Later, I found myself working for the family of a young girl who would go on to represent Great Britain in dressage at the Olympics. The work was physically hard and the standards high. No corners were cut and I learnt the skills I needed the old fashioned way. I got to travel all over the UK in the branded horsebox which was pretty exciting for a teenager. But I think I will always be grateful for the solid work ethic and sense of responsibility that this job instilled in me. I always planned to leave school at 16 and go to ride racehorses. But I got quite reasonable exam results and a new degree course was announced in Equine Science and Business which changed the plan. So, after taking the required year out, when I worked in an eventing yard in Yorkshire, I started the 3 year course. For the two work placements, I opted to go abroad, to Italy and the USA, which supercharged my desire to travel. I continued working in the equestrian world for a couple more years, but the poor pay and prospects, plus a dose of pneumonia pushed me onto a different path. I got a job in telemarketing for a bank, and after putting forward the idea of finance for horses, I found myself transferred to Marketing for 6 months. 16 years later, I was still there!
by Rachel Smith 20 Dec, 2023
Christmas is coming and the season of parties is upon us. Of course this means that most of us will overindulge in large amounts of luscious food and, of course, a tipple or two. At Red Square Medical HQ, we have a method of categorising drunk people. During our combined careers, we’ve dealt with more drunks than we can remember; it’s easily running into several hundred. What we’ve learnt, amongst other things, is that most people who are drunk fall into one of these categories. Now please don’t judge as it is purely observation and also makes for an interesting chat when delivering the STCW Medical training, because we all know at least one person from each category and sometimes… a person can be in multiple categories depending on many other factors, or, we might even have been there ourselves! Once we have established these categories there is a serious note to this blog so please do keep reading.
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